Customer Service

Posted by Matt OCallaghan on

Established in 1926, S.T Hopper Ltd are a family owned jewellers. We pride ourselves on the care and professional advice that our knowledgeable staff can offer our customers. As a renowned diamond specialist, our range of diamond jewellery is extensive along with exclusive pieces in platinum, gold and silver. Our giftware includes Mont Blanc, Reidel Glass, silver and enamelled animals and Royal Selangor. We also stock many watch brands to cater for everyone’s taste. The jewellery featured on this website shows 90% of the stock we have in store. You will be able to browse, enquire and click and collect to make shopping that little easier! Every item we sell can be beautifully gift wrapped at no extra charge, again to make life that little easier!

Our in house services include:

Valuations - On the premises by our very own professional valuer

Restoration & Repairs - We have our own on site workshop where we repair, clean and polish all kinds of jewellery, we can also restore watch cases and bracelets too.

Rhodium plating We have our own on site workshop where we can clean, polish and Rhodium rings, earrings, necklaces and bracelets.

Watch Service – Battery fitting, pressure testing, overhauling, watch case refurbishment and strap fitting on all makes of watches, prestige to every day watches.

Engraving– Machine & Hand engraving. From the simplest inscription to the most intricate crest

Insurance– For jewellery and watches 

Design– Exclusive jewellery made to your own requirements

Presentation Gifts– Watches, clocks & trophies

Ear Piercing– By the experts, Department Of Health approved method

Gift Vouchers- Can't decide what gift to buy? Don't worry, we have you covered. Gift vouchers available on request.




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