Delivery and Packaging
Delivery Update Over The Tier 4 Announcement
Due to the recent announcement that we are to be placed into tier 4, our delivery times will be subject to delays. We will endeavour to despatch all orders placed on our website within 48 hours of receiving your order. We apologise for any inconvenience this may cause.
We only post to addresses in the United Kingdom
Please read carefully postage details below.
Post and Packing Prices
UK Delivery Only
Order value below £100 - FREE - 2nd Class Signed For or 2nd Class Proof of Post (at our discretion)
Order value over £100- FREE - Special Delivery Post
Updated during COVID-19 Pandemic
During these uncertain times, Click & Collect from the shop will NOT be available. Posting option only available.
Items ordered on Saturday and Sunday will not be dispatched until Monday so please add onto time quoted above
Please Note: As we use Royal Mail for our deliveries, we cannot request them to leave the item in a particular location if you are not available at the time of the delivery. They will usually leave a card with instructions of where they have left the parcel or to arrange a re delivery.
We reserve the right to cancel any order
If we accept an order and then cannot deliver, we will refund all your money and let you know that we cannot accept the order.
All items are packed securely in suitable protective packaging.
If Gift Wrapping has been specified when the product was added to your shopping bag, the item will be wrapped beautifully free of charge
Brand Packaging will be provided where available although we may have to use our own S T Hopper packaging if the brand packaging is temporarily unavailable
Discontinued Brands such as Monica Vinader will be sent in the best possible packaging option but may not be the correct box for the item as we are unable to get the packaging anymore.